My Website Showing Error By This Plugin

#323503
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Could you please follow the below-mentioned steps and check if this resolves the issue?

    1. Update to the latest version of Rank Math Free & PRO

    2. Re-create tables by heading over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Re-create database Table button.

    Recreate Database Tables

    Hope that helps.

    Looking forward to helping you. Thank you.

    I’ve done this.. Let’s see….

    Hello,

    Sure, let us know how this goes.

    Meanwhile, please donโ€™t hesitate to contact us anytime if you have other questions to assist you further.

    Looking forward to helping you.

    Thank you.

    Hello!! Problem not solved!! Still showing this ๐Ÿ˜ฎ๐Ÿ˜ฅ

    Anas
    Rank Math business

    Hello,

    Please clear your website and server’s cache and see if that fixes the issue.

    Also, please ensure that the following PHP values are set:

    PHP Memory Limit: 512M
    Max input time: 150
    PHP time limit: 120
    PHP max input variables: 1000

    You may get in touch with your web host and ask them to set the above values.

    If the issue persists, then please follow this troubleshooting guide:
    https://rankmath.com/kb/wordpress-database-error-commands-out-of-sync/

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘My Website Showing Error By This Plugin’ is closed to new replies.