Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
Please follow the steps below for initial troubleshooting:
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/
If the issue persists then try disabling the transient cache for the sitemap. This will make sure that your XML sitemap always reflects the latest changes on your site. Kindly add this code snippet to your site:
/**
* Filter if XML sitemap transient cache is enabled.
*
* @param boolean $unsigned Enable cache or not, defaults to true
*/
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');
If you’re not sure how to add this code, you can follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/.
After you add the code, please clear any cache on your site or server and check your XML sitemap again. If you’re still facing issues with the sitemap, please let us know – we are happy to investigate further.
Hi,
I tried regenerating the sitemap,
but it didn’t work, can you help me with that,
thanks!
Hello,
We checked some of your sitemaps, and it seems that Googlebot has been blocked by Elementor’s firewall, as you can see from this screenshot:
[See Sensitive Data section]
Can you please check this with them and ensure your sitemaps are whitelisted?
Looking forward to helping you.
Anyone out there, this is a serious problem and I’d like help with it
Hello,
It seems you have missed our response earlier here: https://support.rankmath.com/ticket/my-website-cannot-be-found-through-google-search-in-some-areas-i-think-there-mu/?view=all#post-1024564
However, we checked the sitemap and it is opening fine.
Hope that helps.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
I would like to know why my website cannot be indexed by Google outside of the United States. I cannot find my website name when searching, and I need assistance. Screenshots have been uploaded.
Thanks,
Kris
Hello,
Please note that Google takes various factors into account when ranking websites, including location relevance. Aligning your company description with each page’s language and geographic focus can send positive signals.
Users will also find it more relevant and trustworthy, potentially improving engagement and organic ranking.
Overall, your strategy can help you rank in different countries as long as your content is well optimized for the search term and your site’s overall SEO is good.
If you’re thinking of reaching out to other countries, the best way would be to create a multilingual website. By targeting a specific language, you can also rank in other countries, and it will let Google know the best place for your website.
Here are a couple of KBs if you’re interested in creating a multi-language website:
https://rankmath.com/kb/multilingual-seo-wpml/
https://rankmath.com/kb/multiple-languages-seo-rankmath-translatepress/
You can also learn more about international SEO here:
https://moz.com/learn/seo/international-seo
Also, it is best to target country-specific keywords and create your content around them. If your content is optimized for a country-specific keyword, then it has a better chance of ranking in that country.
Looking forward to helping you.
Hi,
It’s been a long time, and I’ve noticed that my brand isn’t showing up on Google. Why is that?
Thanks
Hello,
If your brand still isn’t appearing in Google search results, it could be due to a combination of factors like limited backlinks, low domain authority, or Google not yet associating your brand name strongly with your site content.
Here are a few suggestions to help improve visibility:
1. Ensure your homepage and key pages mention your brand name clearly in the title, meta description, and content.
2. Build backlinks from reputable sources that mention your brand.
3. Create and verify your Google Business Profile if applicable.
4. Perform a site search in Google using site:yourdomain.com to confirm what’s currently indexed.
Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
We deeply apologize for the unexpected delay in response.
Unfortunately, the screenshots you’ve shared were removed. Can you please share them again so that we can check the issue further for you?
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
