My Subscriptions

#755291
  • Resolved Mark Forte Realtor

    2 months, 1 week ago

    Rank Math pro
    Content AI Creator

    Hi,
    I have a $95 us +- paid invoice. i just added Rank Math to a second site. what does my subscription cover. I want to be sure it’s loaded on my websites

Viewing 10 replies - 1 through 10 (of 10 total)
  • RankBot

    2 months, 1 week ago

    Hello,

    I apologize for the issue you are facing with your Rank Math subscription. To understand what your subscription covers and ensure it’s loaded on your websites, you can follow these steps:

    1. Check Your Rank Math Subscription:

      • Visit the Rank Math website and log in to your account area.
      • From the left sidebar, select Subscriptions to check the current status of your Rank Math subscription.

      Rank Math Subscriptions

    2. Activate Rank Math PRO on Your Second Site:

      • If you have added Rank Math to a second site, make sure to activate the PRO version on that site.
      • You can activate the PRO version by following the steps provided in the installation guide.

    If you encounter any difficulties or need further assistance, please reply to this ticket, and a human agent from the Rank Math Support team will assist you promptly.

    Thank you for raising your concern, and we appreciate your patience as we work to resolve this for you.

    Best regards.

    Sources:
    Rank Math PRO – Pricing Plans for Businesses & Individuals
    How to Ensure Your Account Has an Active Subscription » Rank Math
    Installing Rank Math on a Multisite Environment » Rank Math

    Mark Forte Realtor

    2 months, 1 week ago

    Rank Math pro
    Content AI Creator

    Looks like i have ai content creator. will this work on both websites in my rank math account. If not can i switch which website it works with I would like it on MarksForte.com

    Adetayo

    2 months, 1 week ago

    Hello,

    Thank you for contacting Rank Math support.

    The Content AI subscription will work on the websites connected to your Rank Math account.

    To start using the Content AI, please ensure you have updated to the latest version of our plugins which is Rank Math Free v1.0.212.1 according to the Rank Math changelog https://rankmath.com/changelog,

    Then follow the guide below to restore the credit on your website: https://rankmath.com/kb/how-to-restore-missing-content-ai-credits/

    We hope this clarifies your issue. If you have any questions or need more help, please let me know.

    Thank you for choosing Rank Math!

    Mark Forte Realtor

    2 months, 1 week ago

    Rank Math pro
    Content AI Creator

    Hi , It says i have 0/18000 But i never use them

    Adetayo

    2 months, 1 week ago

    Hello,

    Yes, from what you shared, you are correct.

    The 0/18000 credits you are seeing on your Rank Math dashboard show that you have used 0 credits out of the total 18,000 credits for the month. That is, you have not used any credit out of the 18,000 credits available to you.

    You can go ahead to start using the Content AI.

    Hope that helps.

    Thank you.

    Mark Forte Realtor

    2 months, 1 week ago

    Rank Math pro
    Content AI Creator

    i went through the rank math setup today and when i click on content ai it sends me to a purchase page

    Mark Forte Realtor

    2 months, 1 week ago

    Rank Math pro
    Content AI Creator

    wanted to be sure. I went through the content ai setup and when i was done at the very bottom it still says 0 credits remaining for the month and suggest i upgrade??

    Princess

    2 months, 1 week ago

    Hello,

    We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

    Let us know if this fixes the issue.

    Please do not hesitate to let us know if this doesn’t help or you have any followup queries.

    Mark Forte Realtor

    2 months, 1 week ago

    Rank Math pro
    Content AI Creator

    Thanks for your help. This step worked. When i reconnected the ai credits showed up. I only have 1 account but the reconnect worked. Thanks again.

    Ike

    2 months, 1 week ago

    Hello,

    We’re delighted to hear that this issue has been resolved. We appreciate your feedback.

    This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.

    Thank you for choosing Rank Math and have a wonderful day!

Viewing 10 replies - 1 through 10 (of 10 total)

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