Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Just to be sure, are you using any cache plugin? If yes, which one?
Looking forward to helping you. Thank you.
Yes, WP Super Cache, Autoptimize
Hi,
We might need to take a closer look at the settings. Please open a new ticket here and include your WP logins in the designated Sensitive Data section.
https://support.rankmath.com
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi,
Thanks for getting in touch with us.
You had disabled all individual sitemaps from getting included in the Sitemap.
We have enabled it and now the Sitemaps are working fine.
You can check it from WordPress Dashboard > Rank Math > Sitemap Settings > Posts
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
