My Sitemap Link displays error

#79081
Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    It is usually due to a whitespace added where it shouldn’t in a plugin or theme. You can try to find and remove it and if you can’t, we could take a closer look at the settings for you. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for details.

    The issue is coming from your theme. It seems t have lot of files with the blanks at the end which is commonly know to cause the issue. I went through most of the files and removed the blank lines but your theme has a lot of files and I couldn’t go through all of them. Please check in with your theme provider to assist you with this.

    Looking forward to helping you. Thank you.

    ​​​​​​

    I am a noobie in wordpress but I think your support staff more noobie than me lol… I just searched on internet and got the fix… I think I should get a job there instead of you all.

    People hoping that you are expert but you are nothing but a dumb… thanks for your unresolved support. I resolved the issue by myself.

    Hello,

    We are sorry you feel that way.

    We always do our best and the first troubleshooting step is usually try to exclude the common solutions. We are however glad you were able to find a solution.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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