My site still can use your plug in

#647533
  • Resolved Emmanuel Lacoste
    Rank Math free
    Content AI Starter

    I paid for the subscription service and my blog still doesn’t seem to have credits. I am not sure how to get what I paid for onto my blog. http://www.teach512.com

    I have about 30 new post I want to edit with your plug in and would like to do this fairly quickly.

    I paid for the subscription on your website, but can’t seem to tell the lug in on teach512 I did.

    Emmanuel

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  • G G
    Rank Math free

    “Kindly review the issue, which may be attributed to email discrepancies. I recommend going through this guide, as it should assist in resolving your problem.”
    Restore Missing Content AI Credits

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please ensure that you are using the latest version of Rank Math plugin. If not yet, please do update them. You may refer to our changelog page here: https://rankmath.com/changelog/

    Then, try reactivating your Rank Math plugin. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

    disconnect
    connect

    Lastly, head over to WordPress Dashboard → Rank Math → General Settings → Content AI and refresh the credits. Here’s a screenshot for reference:

    Once done, please go back to using Content AI and it should work without any issues.

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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