Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please share an affected URL in the sensitive data section so we can check and assist you further?
We really look forward to helping you.
My all blog post have the same issue!
So I have to provide you WordPress access?
Hello,
Sorry, I missed the URL of your site in the original post. I can check that you are using WEBP image as the featured image of the articles. The Open Graph only supports image/jpeg, image/gif, or image/png.
You can also check this link for the standard image file extensions supported by Open Graph:
https://developers.facebook.com/docs/sharing/webmasters/#images
Please use the supported format to fix the issue.
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Means I have to use images in png? but we both know that Webp is good for image SEO!
is there is any other method to solve this issue?
Hello,
An image format doesn’t really have any direct effect on your site’s SEO performance. And since Facebook doesn’t support WEBP, the only other way to fix the issue is to use the Social tab of the meta box and add a social image with the supported format there.
This way you can keep using the WEBP format for your featured images and PNG/JPEG format for the OG images to be used by Facebook.
Hope this helps. Let us know if you need any other assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
