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When I installed your plugin, it were suggested me to export redirects from Redirect plugin to yours. I answered Yes. Now my old Redirection is disabled and all early setuped redirects lost, but they didn’t moved to your plugin also!
I have to search all 404 pages of my site again! This is a problem, I can lost my seo positions! Who will responsible for my detriment??
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.
We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Thank you.
The ticket ‘My redirects didn’t not exported’ is closed to new replies.