Hello,
I’m sorry to hear that you’re experiencing issues with your Rank Math plugin not counting your web story URLs for your subdomain. It seems like you’ve already tried disabling and re-enabling the story sitemap option without success.
Since you’ve mentioned that you’re not using any cache plugin on your website, it’s possible that there might be a different issue causing this behavior. To further investigate and resolve this issue, I recommend checking if the sitemap is configured correctly in Rank Math SEO → Sitemap Settings. You can refer to our article about configuring Sitemaps in Rank Math as a reference.
If the issue persists after verifying the sitemap settings, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.
Sources:
Rank Math Sitemap Issues and Their Fixes » Rank Math
Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
How to Use Rank Math on a Staging Site » Rank Math
Analyzing Your Site’s SEO with Rank Math’s SEO Analysis Tool
yes i configuring all Sitemaps including webstory sitemap in Rank Math all ok but this problem not solve
Hello,
Thank you for contacting support.
What you are referring to is a clear indication that the sitemap is getting cached and thus not updating until it’s flushed.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
That should fix the issue.
Please let us know if that does not. We are here to assist.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.