Hello,
I apologize for the inconvenience you are facing with your Rank Math Business plan auto-renewal. If your plan did not auto-renew as expected and you are being asked to pay a different amount, please reach out to us at s******@r*********** or open a ticket on our Support forum to address this issue. Our team will assist you in resolving the problem with your auto-renewal and ensure that you receive the correct renewal price.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this issue for you. If you have any further questions or need assistance, please feel free to contact us through the provided channels.
We are here to help!
Sources:
🛍 Spring Sale! – DISCOUNT + 2x Benefits
Rank Math Refund Policy » Rank Math
🛍 Spring Sale! – DISCOUNT + 2x Benefits
🛍 Spring Sale! – DISCOUNT + 2x Benefits
Rank Math Refund Policy » Rank Math
This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.
Hello,
We appreciate your query and we would love to address it.
Our renewal transactions are all automated and it seems payment failed during the renewal process. You’ll have to purchase a new plan in this case.
Don’t worry, all your old Rank Math data and settings in your website will remain once you purchase a new subscription.
As for the increase in the price, this decision to increase the prices after almost 3 years is deeply rooted in our commitment to delivering the finest SEO plugin to you. The rationale behind this adjustment includes several factors like: the introduction of innovative features, the assurance of consistent updates, the enhancement of customer support, the fortification of long-term sustainability, and the proactive management of inflation and operational costs.
For a more comprehensive understanding of these reasons, we’ve provided detailed insights here:
https://rankmath.com/kb/updated-plugin-prices/
It’s important to emphasize that this modest price adjustment reflects our dedication to creating a sustainable product. Even with this adjustment, it’s worth noting that Rank Math continues to offer the most cost-effective SEO plugin, given the multitude of features we provide.
Looking forward to helping you.
