My PRO license purchased on December 15, 2021 is no longer reflected.

#320934
  • Resolved 小林義正

    2 years, 4 months ago

    Rank Math free

    My PRO license purchased on December 15, 2021 is no longer reflected.
    I was able to use it until January 5, 2022, what does this mean?
    I think it went wrong at the timing of the change to version 3.0.4.
    Thank you for your help.

Viewing 1 replies (of 1 total)
  • Miguel

    2 years, 4 months ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    2 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My PRO license purchased on December 15, 2021 is no longer reflected.’ is closed to new replies.