Hello, we apologize for the inconvenience you are facing with your private and inaccessible ticket. Unfortunately, the link you provided does not seem to be accessible. To address this issue and regain access to your private ticket, please use the available buttons to assign the ticket to a human agent who will assist you further. Thank you for bringing this to our attention, and we will ensure that your concern is resolved promptly.
Sources:
How To Effectively & Efficiently Get Support from Rank Math (Support Tickets) » Rank Math
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Install Rank Math PRO Using Composer?
Hello,
Thank you for contacting support.
The ticket was added to the PRO section of the forums and since you only have a Free account you could not access it.
We have moved it to the Free section so you should be able to see the reply from the team.
Don’t hesitate to get in touch if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.