My first issue

#743931
  • Resolved Chadd Hoffman

    2 months, 2 weeks ago

    Rank Math free

    https://hagiasofiahuatulco.com/ | Trying to get this website optimized…The descriptions I created and Titles seem to be working but I have tried updating the “focu keywords” and nothing seems to be sticking after saving. I want to show my client the SEO scores. But, these do not seem to be saving.

    And, yes, I do plan to upgrade, but as of now is there something I can do?

Viewing 1 replies (of 1 total)
  • Reinelle

    2 months, 2 weeks ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    For initial troubleshooting, please check if you are using a Firewall as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:

    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    Let us know how this goes.

    Thank you.

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘My first issue’ is closed to new replies.