Hello,
We apologize for the inconvenience you are facing with the double charges for your Rank Math PRO subscription. To address this issue, we recommend reaching out to our support team directly by creating a ticket at our support forum. Our team is available 24/7 to assist you with billing-related concerns and will investigate the double charges on your account.
Thank you for bringing this to our attention, and we appreciate your understanding as we work to resolve this matter promptly. If you have any further questions or need assistance, please feel free to contact our support team through the provided link.
We are here to help!
Sources:
How To Upgrade Your Rank Math PRO Subscription » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
Hello,
Thank you for contacting us and sorry for any inconvenience that this issue might have caused.
We can not see any subscription on the account you opened this ticket with.
Can you please search and forward a receipt from FastSpring.com or the email you used in purchasing the subscription, so we can locate your account and verify it?
We look forward to hearing back from you.
That’s strange
I received an email with receipt
Can you tell if I can attach the screenshots as a prove
Hello,
You can share screenshots by using this tool and add the generated link in the sensitive data section in the first post.
We really look forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
