My account and rankmath can’t work together.

#784357
  • Resolved 박민기

    1 month ago

    Rank Math free

    Can’t I link to the website in the free version? First, I want to write a free version and then a pro version later.

    After downloading the free version from the Rank Math homepage, I uploaded it from the administrator page. However, rank math does not appear on the administrator dashboard. Even if I want to reinstall it, I only get the phrase already installed plug-in, so I don’t know how to handle it. In this case, please let me know how to link a plug-in called Rank Math to my website.

Viewing 3 replies - 1 through 3 (of 3 total)
  • RankBot

    1 month ago

    Hello,

    I apologize for the issue you are facing with linking your Rank Math account and the plugin to your website. To clarify, you need to have both the free version and the Rank Math PRO version installed and activated at the same time for the PRO version to work correctly.

    If you have downloaded and installed the free version of Rank Math from the Rank Math homepage, but it is not showing up on your WordPress admin dashboard, please ensure that you have activated the plugin after installation. You can activate the plugin by going to the Plugins → Installed Plugins section in your WordPress admin area.

    If you are unable to see Rank Math even after activation, it might be due to a conflict with another plugin or theme. In such cases, you can try deactivating other plugins or switching to a default WordPress theme to see if Rank Math appears.

    Remember, you need to have both the free version and the PRO version installed for Rank Math PRO to work correctly. If you encounter any further issues, please feel free to reach out to our support team by clicking here. We are here to assist you.

    Thank you for bringing this to our attention, and we appreciate your patience as we resolve this matter for you.

    Kind regards.

    Sources:
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    Where Is My Rank Math PRO License Key?
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math

    saima qaisar

    1 month ago

    Rank Math free

    It seems like you’re experiencing difficulties with installing Rank Math on your website. After downloading the plugin from the Rank Math homepage and attempting to upload it via the administrator page, you’re encountering an issue where the plugin doesn’t appear on the dashboard despite the installation process completing. If you’re receiving a message stating that the plugin is already installed, it’s likely that there was a problem with the activation or compatibility. To resolve this, you can try deactivating and then reactivating the plugin, clearing any cache that might be causing conflicts, ensuring compatibility with your WordPress version, or reaching out to Rank Math’s support for further assistance. By troubleshooting these steps, you should be able to successfully link the Rank Math plugin to your website and leverage its features for optimizing your site’s SEO. Thanks

    Adetayo

    1 month ago

    Hello,

    Thank you for contacting Rank Math support and we apologise for the inconvenience.

    Please try reinstalling the plugin on your site by following this guide: https://rankmath.com/kb/uninstall/

    However, if the persists, we need to investigate this issue further, we might need to take a closer look at your website and settings. Please follow these steps:

    • Edit the first post on this ticket and include your WordPress and FTP logins in the Sensitive Data section. This is a secure section that only our support staff can access.
      Sensitive Data Section
    • Make sure you take a complete backup of your website before sharing the information with us.
    • If you prefer, you can use this plugin to generate a temporary login URL to your website and share that with us instead: https://wordpress.org/plugins/temporary-login-without-password/
    • You can also use this plugin to monitor what changes our staff might make on your website (if any): https://wordpress.org/plugins/wp-security-audit-log/

    We appreciate your cooperation and patience.

    Thank you for choosing Rank Math.

    RankBot

    6 days, 7 hours ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘My account and rankmath can’t work together.’ is closed to new replies.