Multilingual Pages Went Missing In Sitemap

#179395
  • Resolved Gensan Artists

    3 years ago

    Rank Math free

    Hi Rankmath

    Urgent problem. I convince the entire team (a global project) to switch to rank math instead of a free Yoast.

    Now, our multilingual pages went 404 and only the English languages are in the sitemap. I did the initial troubleshooting in the forum going to permalinks and sitemap settings then clicking the save button.

    It’s a disaster, we just launched the website and the mobile app and my neck is on a platter right now. Help would greatly be appreciated

Viewing 1 replies (of 1 total)
  • Prabhat

    3 years ago

    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    I tried to login into your website’s admin area but I was unable to do so. An error related to Cookies not enabled on the browser was displayed. Please see the screenshot available in the sensitive data section of this ticket.

    Though the cookies are enabled on my browser, I tried to log in using another browser but the issue still persists. It is likely that this is caused by a caching or security plugin on your website.

    Please disable the caching or security plugin on your website, so that we can further investigate the issue.

    Also, please make sure to exclude your sitemap from your caching plugin and see if that fixes the issue. Please follow this tutorial guide for more details: https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Looking forward to helping you.

    Thanks.

    RankBot

    2 years, 12 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Multilingual Pages Went Missing In Sitemap’ is closed to new replies.