Hello,
Thank you for reaching out to us. We appreciate your interest in Rank Math.
Regarding your query about changing your license from WooCommerce to Shopify, I’m afraid Rank Math licenses are not tied to specific platforms like WooCommerce or Shopify. The Rank Math license is associated with your WordPress website where you use the plugin, regardless of the e-commerce platform you are using.
If you need any assistance with Rank Math on your WordPress website or have any other questions, please feel free to let us know.
Thank you for your understanding.
Sources:
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Resolving Rank Math Schema Markup Related Issues
🛍 Spring Sale! – DISCOUNT + 2x Benefits
How To Downgrade Your Rank Math PRO Subscription » Rank Math
How to Upgrade to Rank Math PRO » Rank Math
Not sure I understand.
I no longer use wordpress plugin, and now use Shopify.
Can I cancel wordpress then, get a pro-rata refund, and then use that to pay for Shopify app?
Hello,
Thank you for contacting support.
We don’t have any Shopify extension. Our plugin is exclusively made for the WordPress ecosystem.
If you would like to cancel the subscription and get a refund please ping us here and we’ll do the needful.
Looking forward to hearing back from you.
Yes, please cancel and refund pro-rate use. Thank you !
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those premium features we refunded.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
