Support › SEO Analysis › Moved: “An error occured” in SEO Analysis.
1 month, 1 week ago
An error occured. is the error I receive for my site as well.
I am https://
the external viewer from Rankmath says oops sorry for https://(domain) and https://www.(domain)
http status gives 200 for both.
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please share your site URL in the sensitive section so we can check this from our end.
Looking forward to helping you. Thank you.
1 month ago
I have updated the sensitive data as requested. Can you please check further?
Please check if your web server is blocking access to our API.
Please make sure to whitelist the IP 188.8.131.52 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
I’ll also cehck to make sure your site is not blocked from our end.
Once done, you can run the SEO Analysis once again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
4 weeks ago
I checked with my host provider and say that this has already been done.
They have other users that have Rank Math installed as well. Any ideas?
3 weeks, 4 days ago
Are you using any security/firewall plugin? We have seen sometimes them blocking the Rank Math tool so it could be the cause.
Looking forward to help you.
1 week, 5 days ago
No I am not currently using a plugin for that.
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