Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please share your site URL in the sensitive section so we can check this from our end.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Please check if your web server is blocking access to our API.
Please make sure to whitelist the IP 134.90.148.114 and the user-agent RankMathChecker/2.0.0; https://rankmath.com.
If you are not sure, please ask your web hosting provider to do it for you.
I’ll also cehck to make sure your site is not blocked from our end.
Once done, you can run the SEO Analysis once again.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
I checked with my host provider and say that this has already been done.
They have other users that have Rank Math installed as well. Any ideas?
Hello,
Are you using any security/firewall plugin? We have seen sometimes them blocking the Rank Math tool so it could be the cause.
Looking forward to help you.
No I am not currently using a plugin for that.
Hello,
There seems to be an issue with your site status. Could you please try checking it here: https://httpstatus.io/ and ensure it returns a 200 OK Status. You can use this tool for the same: https://websniffer.cc/
The SEO analyis will only work if your site is returning a 200 OK Status
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
