Money was taken from my credit card without my consent. Because of this, I had to close my card. I don’t want to renew Rankmathpro plugin, please help to money return
Hello,
Thank you for your message and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
You can also share the last name that appears on your card along with the last 4 digits of the card used or your PayPal email address.
Looking forward to helping you.
im still waiting your reply
last name is Korkmaz last 4 digits are 0022
Hello,
Can you please check the sensitive data section and confirm if the email address belongs to you?
Looking forward to helping you. Thank you.
yes this is my mail address
Hello,
As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.
If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.
For PayPal, it’s always almost instant.
As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.
Of course, we’re very sorry to see you go. If you don’t mind us asking, is there any particular reason you have chosen to cancel? Perhaps there’s something we can help you with.
We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.
We would much appreciate any feedback you have to offer.
