Money back

#680901
  • Resolved Karin Bittner

    5 months, 1 week ago

    Rank Math free

    Since I will be closing my shop on December 31, 2024, I no longer need the software. Could you please transfer the money back to me and cancel the contract?
    Thank you in advance for your work.
    Kind regards, Karin Bittner

Viewing 1 replies (of 1 total)
  • Princess

    5 months, 1 week ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It seems like you purchased the plugin with some other email address.

    Can you please search and forward a receipt from FastSpring.com so we can locate your account?

    Looking forward to helping you.

    RankBot

    4 months, 1 week ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Money back’ is closed to new replies.