Hello,
Thank you for reaching out to us about the issue you are facing with your Starter annual subscription for Content AI.
It seems like there might be a need to refresh the credits to start using Content AI. Please follow these steps:
- Go to your WordPress Dashboard.
- Navigate to Rank Math → General Settings → Content AI.
- Refresh the credits in that section.
Here is a screenshot for reference:
After refreshing the credits, please try using Content AI again. It should work without any issues. If the problem persists, please let us know so we can assist you further.
Thank you for your patience, and we appreciate your understanding.
Sources:
Content AI – Your Personal AI Assistant by Rank Math
Hello,
Please note that the free 750 credits we provide to all users who do not have a Content AI Plan are for them to try out Content AI only.
The feature is limited to AI generation using AI tools and AI generation inside the editor.
Also, Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users who do not have a Plan.
You can read more about this from here: https://rankmath.com/kb/content-ai-free/
Looking forward to helping you.
Bonjour,
Merci de votre réponse, mais j’ai effectivement payer un abonnement à l’année à environ 50 euros “pack entrée”, donc je ne comprend pas pourquoi je n’aurais pas accès à cela.
Qu’es ce que je dois faire pour y avoir accès en sachant que j’ai pris l’abonnement d’entrée ?
Merci à vous,
Good morning,
Thank you for your response, but I actually paid for a yearly subscription of around 50 euros “entry pack”, so I don’t understand why I wouldn’t have access to that.
What should I do to have access to it knowing that I have taken out the entry subscription?
I paid exactly 53.23 euros for the content AI tools.
Thank you for your help, it’s very urgent,
Sincerely
Hello,
The account you are using to contact us now is a FREE account without a subscription.
Can you please share the email address which you used to make the purchase or you can search and forward the receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
