Hello,
I’m sorry to hear that you are facing issues with the modules not being activated in Rank Math. If the modules are constantly loading and not activating as expected, this could be due to missing PHP modules on your server.
To resolve this issue, please follow these steps:
- Check if any required PHP modules are missing on your server by referring to this guide: Rank Math Plugin Requirements for WordPress Websites.
- If any required PHP modules are missing, contact your hosting company’s support team and ask them to activate the necessary modules for you.
If the issue persists after ensuring all required PHP modules are activated, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for bringing this to our attention.
Sources:
Rank Math Plugin Requirements for WordPress Websites
Resolving Rank Math Analytics Related Issues » Rank Math
What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math
How to Use RankBot, Your Own AI-Powered Chat Assistant » Rank Math
Solving Redirection Issues Using Rank Math SEO Plugin » Rank Math
The information that you give me dont fit to my circunstances, mi php its okay and i have the last wordpress version, i will be glad if you can attend my inquiry, best regards.
Hello,
Could you please provide the module name so we can advise accordingly?
Meanwhile, please check if you are using a Firewall as it may prevent saving the changes.
If you are using a Firewall, please whitelist these routes:
/wp-json/rankmath/v1/updateMeta
/wp-json/rankmath/v1/saveModule
You can check this link for more information:
https://rankmath.com/kb/meta-data-not-saving/
Let us know how this goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.