mistake while renewing

#699293
  • Resolved Ivan Climb Messina
    Rank Math pro

    I think I made a mistake while renewing rank math. Can you please renew it for 1 year? I saved my paypal again on your payment provider

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello, I’m sorry to hear that you’re experiencing issues with renewing your Rank Math subscription. Unfortunately, I’m unable to directly renew your subscription from here. However, you can easily renew your Rank Math PRO subscription by following these steps:

    1. Log in to your Rank Math account and navigate to the Subscriptions tab.
      Navigate to Subscriptions tab in Rank Math account area

    2. On the Subscriptions and Billing page, you can find all the Rank Math plans associated with your account. To renew, click on the Renew option below your active subscription.

    3. Follow the prompts to complete the renewal process.

    If you encounter any issues during the renewal process, please feel free to reach out to our support team directly from here. We’re available 24/7 to help you.

    Thank you for bringing this to our attention, and we appreciate your understanding.

    Sources:
    How To Upgrade Your Rank Math PRO Subscription » Rank Math
    Troubleshooting Payment Issues at Rank Math » Rank Math
    How to Cancel Your Rank Math PRO Subscription » Rank Math

    I think I mistakenly deleted my subscription

    Hello,

    Thank you for contacting Rank Math support.

    Please subscribe to Rank Math PRO from here: https://rankmath.com/pricing/

    Thank you for choosing Rank Math

    you mean I need to buy a new subscription?
    If I buy. anew one do I have to link it again from the wp admin area?

    Hello,

    Yes, since the old subscription was canceled already, you’ll have to buy a new subscription.

    You don’t have to worry as all your Rank Math settings will not be removed. Reconnecting the plugin to your Rank Math account is also not necessary but if there are still any issues with the activation even after you bought the PRO again, then you’ll have to reconnect. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.

    disconnect
    connect

    Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘mistake while renewing’ is closed to new replies.