Hello,
Thank you for contacting us and we regret the inconvenience caused.
Could you confirm if the products are also missing from the backend of the website?
If yes, we’ve not come across similar issues, but you may share the website’s error logs so that we can see if any related errors are listed.
You can follow this guide to enable debugging in WordPress
https://wordpress.org/support/article/debugging-in-wordpress/ or you can get in touch with your web host, they will help you locate the log file.
Looking forward to hearing back from you.
Thank you.
This is the message: [Intervention] Images loaded lazily and replaced with placeholders. Load events are deferred
Hello,
Could you please confirm if deactivating the Rank Math plugin temporarily will fix this issue?
No worries, all your data/settings are saved in your database so there shouldn’t be any data loss upon testing.
You can also conduct a plugin/theme conflict test by following the steps in this link:
https://rankmath.com/kb/check-plugin-conflicts/
Let us know how this goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
