Hello,
Thank you for contacting Rank Math.
Please add a logo for your website at WordPress Dashboard > Rank Math > Titles & Meta > Local SEO > Logo
Add logo URL(URL of the Logo image):
Then, clear your cache and test the page at https://search.google.com/test/rich-results
If the URL is validated on this tool, submit the URL for validation in the Search Console.
I hope this helps. Looking forward to helping you.
I did it but i still get
Unnamed item
1 error
Missing field “url”
type
Organization
logo
https://charmatmethod.com/wp-content/uploads/2021/05/COLOR-1.png
Hello,
Did you clear your website cache after making the changes?
If the issue persists after clearing the cache, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
I did clear the cache with a WordPress Plugin, maybe there is another way?
Before sharing my data, can you please advise on this ?
And maybe there is a lag on google search console.
I will pick it up tomorrow to see if there has been any changes
Hello,
Thank you for the follow-up.
Could you please confirm if you have already tested the URL using Google’s Rich Results test tool?
You can also share the affected URL to check and advise accordingly.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for that information.
I’ve investigated your site, and it seems that the error is coming from one of your plugins or active theme. I’ve attached a screenshot in the sensitive data section.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
Here is a video you can follow as well: https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know if you have found the culprit.
I hope that helps.
Thank you.
i will check the video tomorrow but it looks a bit long to check
Hello,
Thank you for your reply.
Please do let us know how that goes so that we can help you further if indeed.
Looking forward to helping you. Thank you.
Hi I have watched the video.
If I correctly followed the steps
(install health plug in and put troubleshooting mode) it looks like the error of missing url in google search console still appears, unless there is a lag or cache issue?
So if problem occurs still in troubleshooting mode, i should contact my domain provider which provides my hosting for the site? What should I ask for?
thanks a alot !
Hello,
Thank you for your reply.
It looks like your theme/plugin/pagebuilder wpbf is omitting the schema, not the Rank Math. Could you please look into the theme/plugin/pagebuilder option/settings for any possible schema settings?
Looking forward to helping you. Thank you.
Thanks I am going to try and will keep you posted to see if we can mark this as resolved.
Hello,
Sure please do let us know how that goes so that we can help you further if in need.
Looking forward to helping you. Thank you.
