Missing Tables

#38396
  • Resolved Mike Barrow
    Rank Math free

    Not sure what this is about. I see these errors every page load.

    WordPress database error: [Table ‘wp.wp_rank_math_redirections’ doesn’t exist]
    select * from wp_rank_math_redirections where status = ‘active’ and ( sources like ‘%a:2:{s:7:\”pattern\”;s:4:\”cart\”;s:10:\”comparison\”;s:5:\”exact\”;}%’ or sources like ‘%cart%’ ) order by updated desc /* From [example.com/cart/] in […/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/database/class-query-builder.php:90] */

    WordPress database error: [Table ‘wp.wp_rank_math_redirections’ doesn’t exist]
    select * from wp_rank_math_redirections where status = ‘active’ order by updated desc /* From [example.com/cart/] in […/wp-content/plugins/seo-by-rank-math/vendor/mythemeshop/wordpress-helpers/src/database/class-query-builder.php:90] */

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd
    Rank Math free

    Hi Mike,

    Thanks a lot for your query and we are so sorry about the trouble this must have caused.

    Please remove Rank Math and install it once again. It sounds like some of the tables were not created.

    Don’t worry, your data will stay intact.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Mike Barrow
    Rank Math free

    Thanks!

    I’ve uninstalled and re-installed a fresh copy that I just downloaded from your site. I cleared my debug.log. I’m still getting the same errors.

    Any other ideas?

    Michael Davis
    Rank Math pro

    Hello,

    Thank you for contacting Rank Math today.

    This suggests that the redirections table have not yet been created.
    ​​​​
    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Missing Tables’ is closed to new replies.