Missing Purchase on My Dashboard

#777043
  • Resolved Mhnet Telecom Marketing

    1 month, 2 weeks ago

    Rank Math free

    Dear Rank Math Support Team,

    I hope this message finds you well. I am reaching out to report an issue regarding a purchase I recently made, which is not reflecting in my dashboard. The details of the purchase are as follows:

    Invoice Number: RANKMATH240401-8300-65156

    Unfortunately, despite the successful transaction, I am unable to see this purchase on my account dashboard. I have already checked for any possible delays and also verified my account details, but the purchase still does not appear.

    Could you please assist me in resolving this issue? I am eager to start utilizing your software to its full potential and would greatly appreciate your prompt attention to this matter.

    Thank you for your time and assistance. I look forward to your response.

    Best regards,

Viewing 1 replies (of 1 total)
  • RankBot

    1 month, 2 weeks ago

    Hello,

    Thank you for reaching out to us regarding the missing purchase on your dashboard. We apologize for any inconvenience this may have caused.

    To address this issue, we kindly ask you to provide us with the email address associated with your Rank Math account and the email address used for the purchase. This information will help us investigate and resolve the discrepancy promptly.

    Please reply with the requested details, and we will look into this matter further to ensure your purchase is correctly reflected on your account dashboard.

    Thank you for your patience and cooperation. We are here to assist you.

    Best regards,

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Download or Update My Invoice » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    RankBot

    2 weeks, 4 days ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Missing Purchase on My Dashboard’ is closed to new replies.