Missing Logo field

  • Hi sir,
    This ticket is opened as per instructions given by the Rankmath Support to give our Login details through sensitive area.

Viewing 6 replies - 1 through 6 (of 6 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    We were able to reproduce the error and have logged it. Please allow us some time to test and release a fix. It should be added to the plugin in the upcoming update.

    For now, to fix the issue on your site, plase add follwoing filter code in your theme’s functions.php file:

    
    add_action( 'rank_math/json_ld', function( $schemas, $jsonld ) {
    	if ( ! is_singular() || ! isset( $schemas['publisher'] ) || empty( $schemas['publisher']['image'] ) ) {
    		return $schemas;
    	}
    
    	$schemas['publisher']['logo'] = $schemas['publisher']['image'];
    	return $schemas;
    
    }, 999, 2 );
    

    I hope that helps.

    Hi!
    The issue is fixed but can you please Check that why my rankmath SEO is not working when adding new post?

    How to check the issue?
    Go to Posts section and Click on Add New Post. There you will find that the Rankmath is Not working.

    Hello,

    It appears there is some conflict with your JNews theme and Rank Math. When that theme is enabled, the SEO Meta box does not appear. When you switch to any other theme, the score appears and you can use Rank Math.

    Have you tried to contact the JNews team about this? Are you using their latest theme version?

    Dear Uzair!
    I have checked that Rankmath has conflict with JNews-essential! Now what should we do? As there are 2-3 already tickets are opened on your support portal! Please check that issue! The compatibility between Rankmath and JNews Essential plugin

    Hello,

    Are you running the latest version of the theme and the JNews essential plugin?

    Because we do not see the issue in the latest version and you can check this screencast I created for you to verify:
    https://i.rankmath.com/GyrEuE

    Please update to the latest version of your theme and the plugin.

    Hope that helps.

    Hello,

    Hope you are doing well.

    We fixed the logo issue in the most recent update. Can you please update to the latest version and let us know if you are still experiencing the issue?

    You can open a new support ticket.

    Please do clear the cache of your website, server-side, & browser is there’s anything unusual.

    We appreciate your patience and understanding in this matter.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Missing Logo field’ is closed to new replies.