Missing field issue in Google Search Console

#79768
  • Resolved Durgesh
    Rank Math free

    Dear Team

    I have amazon affiliate site and I don’t sell the product directly, I only recommend the product to site viewer.

    M using WooCommerce with Rankmath and facing the below issue in Google Search Console.

    1. Missing field “brand”
    2. Missing field “review”
    3. Missing field “aggregateRating”
    4. No global identifier provided (e.g, gtin,mpn,isbn)

    1. To fix the “brand” warning, I already tried this option WordPress Dashboard > Rank Math > General Settings > WooCommerce > select Brand option. But no solution found.

    2. I don’t have “review and aggregateRating” from customer and I also disable the “Enable reviews” option from WordPress > WooCommerce > Settings > Products. And I need to disable this option.

    4. For fixing gtin,mpn,isbn through this plugin: https://wordpress.org/plugins/product-gtin-ean-upc-isbn-for-woocommerce/, I require codes for same. That is not possible for me.

    Pls suggest how can I disable these above options through RankMath.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    For

    2. I don’t have “review and aggregateRating” from customer and I also disable the “Enable reviews” option from WordPress > WooCommerce > Settings > Products. And I need to disable this option.

    and

    4. For fixing gtin,mpn,isbn through this plugin: https://wordpress.org/plugins/product-gtin-ean-upc-isbn-for-woocommerce/, I require codes for same. That is not possible for me.

    since you say you are not able to do those things due to the nature of your site, you can just ignore them, they are warnings and Google won’t penalize you for don’t fulfill them.

    About the brand issue,​​​ we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Dear Team

    Pls find required sensitive data

    moved to the sensitive data section

    And also, pls do me favour, this site is like an information site which recommends products to the user.

    Pls, do settings Schema related at your end.

    Thanks for your support

    • This reply was modified 4 years, 3 months ago by Uzair. Reason: moved the login URL

    Hello,

    We are sorry but we do not offer one on one support. We can point you in the right direction but we cannot make changes to your website.

    Please check the guidelines above and if you run into any issues following the guide – let us know.

    As much as we would love to offer customized solution to each and every user we have, it just isn’t possible for a small company like ours with limited resources.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hi

    But I shared sensitive data for fixing “Brand” issue.

    “About the brand issue,​​​ we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.”

    Hope team will support into this.

    Hello,

    You have not chosen the correct option for the brand:

    Please choose the correct option from the dropdown.

    If you choose “Tags”, add the brand name as the tag.

    Then, check if there are any other issues.

    Jana
    Rank Math free

    Hi,

    I’ve had the same problem with “brand”. I tried choosing “product tags” as listed above, but it does not give me an option to choose a tag to list as the brand. Any thoughts?

    Thank you!

    Hello,

    If you want to use a custom value for your Brands, you can do that by using the following code in your theme’s functions.php file:

    // Add Brand for Products.
    add_filter( 'rank_math/snippet/rich_snippet_product_entity', function( $entity ) {
    $entity['brand'] = 'Rank Math;
    return $entity;
    });

    Replace the “Rank Math” text with your actual brand name then run your website through the Structured Data Testing tool once again.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Alberto
    Rank Math business

    Hello,

    It will use the tags you set in the product as the brand, so you don’t need a list to choose one, just set the brand tag you want for that product, and Rank Math will pick it automatically.

    Looking forward to help you.

    Jana
    Rank Math free

    So if I choose a tag that I want as the brand, can I only have that one tag for that product? If I have more than one tag in the product listing, is it going to list each tag as a brand?

    Alberto
    Rank Math business

    Hello,

    It usually takes just the first one, but you can try it and if you have any issue, we will be more than happy to check it for you.

    Looking forward to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

The ticket ‘Missing field issue in Google Search Console’ is closed to new replies.