Missing field “description”

#224075
  • Resolved Vaibhav Sharma
    Rank Math free

    Hi
    I am getting issues with some products on my website. I am using Woocoomerce Schema.
    But I am getting these two warnings Missing field “description” and Missing field “image”.

    Please let me know what should I do.

Viewing 10 replies - 1 through 10 (of 10 total)
  • Prabhat
    Rank Math agency

    Hello,

    Thank you for contacting us and we regret the inconvenience caused.

    I checked your products and I was able to replicate the warnings.

    You can add a description for your products to fix the Missing field “description” warning.

    For the Missing field “image” warning, you can add a product image to fix the issue.

    The /buy-instagram-reels-comments/ post has a dummy product image that is getting picked but the /buy-soundcloud-followers/ post is missing the image.

    Please have a look at the screencast in the sensitive data section of this ticket for a quick reference.

    Hope that helps.

    Thank you.

    Hi
    Description issue I understand now, I have added and it’s working now.

    But the image issue I could not understand, there is an image on the product page that I uploaded and it is coming in UI also. Why schema is not showing that image? Do I need to do anything so schema shows the uploaded image that is shown in UI?

    Ankit
    Rank Math business

    Hello,

    As my colleague mentioned, you will need to add the product image to fix the issue. Please kindly edit the product and add it. If that doesn’t fix the issue then, We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Ankit
    Rank Math business

    Hello,

    Please kindly test with Google rich result, you will not see any errors or optional warning for your product, It was a cache issue on your website, which is fixed now.

    See the screenshot for you reference:
    https://i.rankmath.com/7p62BG

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hi
    I tested using rich result and google search console I still see a warning of Missing field Image. Updated sensitive data with a few URLs where I saw it.

    Hello,

    Thank you for your patience.

    I’ve checked your products, and it seems that you haven’t added a schema for them. I’ve added the WooCommerce Product schema to the /buy-youtube-likes/ product, and the issue was already fixed.

    Please see the screenshot and the results of the rich results test of the page’s source code in the sensitive data section.

    You can check for your products and ensure that they already have schema applied to them.

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    Hi
    Is there a way to set schema for all the product pages rather than going to individual product and set it?

    Hello,

    Thank you for your patience.

    Setting the Schema Type in Rank Math > Titles & Meta > Products only sets it to be the default schema, and only affects your new products. For your old/published products, you will need to change them individually upon editing.

    However, with Rank Math PRO, we have an option to update all your products’ schema using the bulk edit feature. Here’s a link for your reference:
    https://rankmath.com/kb/bulk-editing-in-rank-math/#bulk-actions

    I hope that helps.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 10 replies - 1 through 10 (of 10 total)

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