Hello, we’re sorry to hear that you’re having trouble accessing your Rank Math account. It sounds frustrating not being able to log in, especially after purchasing Rank Math PRO.
Since you are unable to log in to create a support ticket, we recommend trying the following steps:
- Clear your browser cache and cookies: Sometimes, old data can cause login issues.
- Try a different browser or device: This can help determine if the issue is specific to your current setup.
- Use the password reset option again: Make sure you check your email for any reset links and follow the instructions carefully.
If these steps do not resolve the issue, please reply to this ticket with any details you can provide about your purchase (like the email used) and we will escalate this to a human agent who can assist you further. Thank you for your patience!
i want speek with a human
Hello,
Thank you for reaching out to us.
We regret to inform you that due to legal restrictions and compliances, we are no longer accepting users from sanctioned countries.
We understand that this may be inconvenient for you and we apologize for any frustration or disappointment this may have caused.
We value your interest in our platform and we hope that you will check back with us in the future to see if the situation has changed. If you have any further questions or concerns, please don’t hesitate to reach out to us.
If this is an error and you are not from a sanctioned country, please confirm your country of residence so that we can re-evaluate your account.
Thank you for your understanding.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
