Minor bug in focus keyword bulk edit

#606
  • Resolved JM

    5 years, 1 month ago

    Rank Math free

    I just came across a minor bug in the bulk edit feature for focus keywords.

    When you enter the bulk edit mode on the page list, you can either click the button to save them all, or there’s a save link by individual ones you change.

    I edited one and hit the “save” link just for that entry.

    When I did that, the edit boxes stayed open for all the rest, but the “save all” button was disabled and had no effect. So basically, using the individual save link kept me stuck with the open edit fields and unable to close them without having to re-load the page.

    Just wanted to let you know.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Rank Math

    5 years, 1 month ago

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of the plugin, can you please send a video screencast of the error?

    You can add that in the Sensitive Area section by editing your first post so no one else sees it.

    Once added, please make a reply to this ticket.

    Looking forward to helping you.

    JM

    5 years, 1 month ago

    Rank Math free

    Yes, the issue is happening still in the latest release. Saving one entry in a bulk edit keyword phrase is disabling the save all button for the rest. The button should either be hidden when a single link is used, or be enabled so users aren’t then forced to save every link separately if they accidentally did for one. Or all links being “save all” would also resolve this.

    And no, especially after all the other support issues, dismissals from you, and time wasted over the last week fixing problems the plugin created, I will absolutely not take the time to create a screencast for you. The problem was detailed here. You can look into it and test on your own. I’m through with this plugin other than working to migrate away from it again next week.

    Rank Math

    5 years, 1 month ago

    Hi,

    We are so sorry about that.

    We could not replicate this from our end and that’s the reason we asked for a screencast so we get a better idea of what’s happening.

    No issue if you can’t do that and want to stop using the plugin.

    We wish you good luck and please let us know if you need any assistance moving your data to any other plugin.

    Thank you.

    Rank Math Bot

    5 years ago

    Rank Math free

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

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