Metadescription gets automatically deleted

#414934
  • Resolved Bongdap Nansel Nanzip

    1 year, 10 months ago

    Rank Math free

    I think there is a bug with the recent update of RankMath as any metadescription that I manually add gets deleted even after saving my draft. Once you close the editor and come back again to edit your work, you will notice the Metadescription has been deleted.

    Thanks

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  • Anas

    1 year, 10 months ago

    Rank Math business

    Hello,

    Please check if you are using a Firewall, as it may prevent saving the changes.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    Whitelisting the route should fix the issue.

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/#firewall

    I hope this helps. Looking forward to helping you.

    RankBot

    1 year, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Metadescription gets automatically deleted’ is closed to new replies.