metadata not changing

#438472
  • Resolved QuickCBDreviews

    1 year, 8 months ago

    Rank Math free

    Hi whenever I update the metadata, the changes will not save. If I change the metatitle or metadescription and save it, when I refresh the page the changes are gone everytime.

    I’ve tried disabling all plugins etc and nothing works

Viewing 1 replies (of 1 total)
  • Reinelle

    1 year, 8 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    If the changes are not saving while using Rank Math, please check if you have any firewall as there are chances that it will prevent saving the data.

    For initial troubleshooting steps, please follow the steps in this link:
    https://rankmath.com/kb/meta-data-not-saving/#js-errors

    Let us know how this goes.

    Thank you.

    RankBot

    1 year, 7 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘metadata not changing’ is closed to new replies.