Meta title & description not sticking

#419405
  • Resolved Chris

    1 year, 9 months ago

    Rank Math free

    Hi there,

    Whenever I save or publish a post after adding the meta title and description (under edit snippet in block editor), they disappear and it goes back to “%title%” and text from the first paragraph of the article respectively. Is there some setting I can change to stop this from happening?

    It used to work just fine, but it seems they have all been wiped, and as I said, I can’t add them back in.

Viewing 1 replies (of 1 total)
  • Sharmin Islam

    1 year, 9 months ago

    Rank Math agency

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience caused.

    Please check if you are using a Firewall, as there are chances that it will prevent saving the data.

    If you are using a Firewall, please whitelist this route:
    /wp-json/rankmath/v1/updateMeta

    You can check this link for more information:
    https://rankmath.com/kb/meta-data-not-saving/

    If you’re not sure how to do that please get in touch with your web host as they will be able to help you with this.

    Hope this helps

    Please don’t hesitate to get in touch for further assistance.

    RankBot

    1 year, 8 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Meta title & description not sticking’ is closed to new replies.