Meta Title and Description on Not Showing

Hello,

Thank you for contacting Rank and sorry for any inconvenience this issue may have caused.

We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

I logged into your website and was able to replicate the issue. The modified meta title and description are not updated on the front end.

Upon investigating, I found that when a user is logged into the website, the correct title and description are shown, but when logged out, incorrect/old title and description are shown. Please have a look at the screencast in the sensitive data section of this ticket.

This usually happens when the website is getting heavily cached. Please clear your website, browser, and server’s cache (if any) and see if that fixes the issue.

You can also get in touch with your web host to ensure that they’re not caching the website from their end.

Let us know how that goes.

Thank you.