Meta isn’t updating

  • I’ve created two pages by cloning an existing page. In both cases, I’ve updated all of the meta data in rank math for the page, but the meta data isn’t updating on the live page or in the code. It is still showing the meta data for the old site in the page code. I’ve tried deleting cache, rolling back to old versions of rank math and trying to use the beta. Also tried removing transients. Are there any suggested next steps?

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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Your page meta seems fine from my end. The issue seems to be with the social sharing meta. Please check your page definitions under the social tab to change this. If this doesn’t help we may have to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

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