Meta description not working in google

#78938
  • Resolved aleexxjohansson
    Rank Math free

    Hi!

    I have set a custom meta description for my homepage but in google search results the meta description says: Media error: Format(s) not supported or source(s) not found. Download File…(file source) I think it is related to having a video background on that page and google trying to crawl that video and then a media error shows up? I can’t really figure it out. It is a mp4 file.

    How it looks in google: https://gyazo.com/4019fff8c92473753f4fb16f6c9f92bf

    //Alex

Viewing 3 replies - 1 through 3 (of 3 total)
  • Alberto
    Rank Math business

    ​Thanks for getting in touch with us.

    I will share with you the guide we usually follow to try to determine the cause of this issue. After checking it, if you still don’t find what is causing your issue, just let us know and we will be more than happy to continue helping you.

    ​1. First of all, I am assuming that you have already changed the SEO Meta Title and Meta Description with the help of Rank Math:
    Add a Meta Description in Classic Editor:

    Add title and description in Gutenberg:



    ​2. Then, ensure that this is the setting in the Schema tab if Rich Snippets are enabled on your website:


    ​To reiterate, the Schema title must show %seo_title% and the description should show %seo_description% – this will ensure your SEO title and SEO Description that you set up via Rank Math can also be used for your schema details:

    ​3. The next step is to check if your title/description is properly set up in the page source:
    https://i.rankmath.com/HwXR1o

    You can use this tool for the same as well: https://www.heymeta.com/

    4. If it matches your settings, then you must check if Google has seen the changes already or not.

    For that, please check when the Google cache was updated for that page:
    a.

    b.

    If the cache date is from before adding the new meta description, then you just have to wait for Google to re-crawl and re-index the page with the new info. If the date is after you made the changes,

    ​Do note that if everything’s fine and Google still decides to show a different meta title/description for your search keyword, there is nothing you can do as Google sometimes ignores the custom meta info altogether and show something from the page’s content that matches the search intent better.

    The best you can do is optimize your meta tags to try and match the intent of the search/keyword.

    You can read more about it here

    https://support.google.com/webmasters/answer/35624?hl=en

    This section sheds light on that:

    Why the search result title might differ from the page's <title> tag

    Hope that helps. If you have any further question(s), please let us know. Thank you.

    It works now, thanks!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Meta description not working in google’ is closed to new replies.