Meta content (Title, Description, Focus keyword) is not getting saved

#313920
Viewing 5 replies - 1 through 5 (of 5 total)
  • Anas

    2 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    I was able to check that the Firewall is blocking the updateMeta route which is used to save the data.
    route

    Please whitelist this route from the Firewall:
    /wp-json/rankmath/v1/updateMeta

    You can follow this guide to Whitelist the route:
    https://in.godaddy.com/help/allow-access-to-a-file-or-folder-that-shows-an-access-denied-security-warning-32305

    If you face any issues, I’ll suggest you get in touch with Godaddy support and ask them to whitelist the route.

    Whitelisting the route should fix the issue.

    Hope that helps.

    Looking forward to helping you.

    Bhakti Salunke

    2 years, 4 months ago

    Rank Math free

    What exact URL path of rank math should I add in Godaddy as in ‘allow URL path’?

    Chandni

    2 years, 4 months ago

    Rank Math free

    Hello,

    As mentioned by my colleague, please whitelist this route from the Firewall:
    /wp-json/rankmath/v1/updateMeta

    You could also have our IP whitelisted : 134.90.148.114

    Please let us know how that goes. Looking forward to helping you further.

    Thank you

    Bhakti Salunke

    2 years, 4 months ago

    Rank Math free

    Thank you, Anas and Chandni for the quick support. The issue has been resolved now.

    Jaideep Asrani

    2 years, 4 months ago

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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