Meta Box Not Showing Up On Posts Page

  • Hello,
    There was a support ticket for this that was closed without resolution. On the posts page the RankMath Title and Meta box is not showing up.

    I have followed the steps given in the closed ticket with no success. If you look at your automated Bot Responses to tickets this is a real problem multiple people are complaining about. It needs a real look.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It is working fine on our end. Here’s a screencast:
    https://i.rankmath.com/RjMlcS

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Solved. But if you google around there are a ton of people asking the same question.

    The issue is the how-to guides on your site do not match the current plugin version so it looks as if you are missing something. It took me a full day to finally figure this out and then only after watching an hour-long YouTube Video.

    Please make certain your manuals match your software.

    Thanks

    Hello,

    Sorry for the unwanted trouble.

    Can you please tell us what was the issue in your case?

    Looking forward to hearing from you. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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