Meta Box Not Showing Up On Posts Page

#94216
  • Resolved Nicola

    4 years, 1 month ago

    Rank Math free

    Hello,
    There was a support ticket for this that was closed without resolution. On the posts page the RankMath Title and Meta box is not showing up.

    I have followed the steps given in the closed ticket with no success. If you look at your automated Bot Responses to tickets this is a real problem multiple people are complaining about. It needs a real look.

    Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Rank Math

    4 years, 1 month ago

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It is working fine on our end. Here’s a screencast:
    https://i.rankmath.com/RjMlcS

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Nicola

    4 years ago

    Rank Math free

    Solved. But if you google around there are a ton of people asking the same question.

    The issue is the how-to guides on your site do not match the current plugin version so it looks as if you are missing something. It took me a full day to finally figure this out and then only after watching an hour-long YouTube Video.

    Please make certain your manuals match your software.

    Thanks

    Rank Math

    4 years ago

    Hello,

    Sorry for the unwanted trouble.

    Can you please tell us what was the issue in your case?

    Looking forward to hearing from you. Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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