Messing up my website scheme!

#396243
  • Resolved Abdul

    1 year, 11 months ago

    Rank Math free

    Hi i had the same issue last time which led to refund. I thought ill give it a try again. Whenever i install it. It messes up my schema that the theme already has preinstalled. Additionally switch off the sitemap removes the default WordPress sitemap as well. How can i disable both to not affect these 2 settings.

    I like the WordPress default sitemap it does its job well.

    My products have default schema markups already. For product price rating etc. And breadcrumbs. Whenever I enable rankmath all of them are lost and only price schema is visible. If this is unfixable, then ill have to opt into a refund again 🙁 Sorry i tried my best to try the plugin for the second time.

    Hi after consideration, I’ve want to request a refund again. Sorry for the hassle. I wanted it mostly to edit my category pages title. And product tags titles. I found out this can be done on the theme template files by creating a child theme.

    Again sorry for the mess. I really wanted to give this plugin a second try just didn’t work out for me 🙁

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  • Jaideep Asrani

    1 year, 11 months ago

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    As requested, we have initiated a refund on your requested transaction. You should see a credit for the refund appear on your credit card statement anytime between now and the next 5 to 7 business days.

    If you used a debit card for the payment, the refund might take up to 30 days to appear on your statement. Please note that refunds for international transactions can take up to 10 days to appear for credit cards or up to 60 days for debit cards.

    For PayPal, it’s always almost instant.

    As of the month date, you won’t be able to access those PRO files in the member area on Rank Math.

    Of course, we’re very sorry to see you go.

    We are continuously improving our products so we would request you to check back in the future to see if we might have something relevant to your needs.

    We would much appreciate any feedback you have to offer.

Viewing 1 replies (of 1 total)

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