Merge My Rank Math Accounts

#774688
  • Resolved songpon limdang
    Rank Math pro
    Content AI Starter

    I upgreded to rank math pro plan but used a different email address from the one linked to my free account. can you please merge both accounts?

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  • Hello,

    We apologize for the inconvenience you are facing with your Rank Math accounts. To merge both your Rank Math Free and PRO accounts with different email addresses, please follow these steps:

    1. Visit the Rank Math Support Forum to open a ticket.

    2. In the Ticket Title section, provide a one-line summary of the merging request.

    3. Enter the email address(es) you want to connect to your PRO account in the Sensitive Data section.

    4. If needed, include the email address used to purchase the PRO plan or a screenshot of the invoice from FastSpring.com.

    5. Click the SUBMIT YOUR TICKET button.

    Our support team will then locate your PRO account and proceed to merge it with your FREE account as requested.

    If you encounter any issues during this process or have further questions, feel free to reach out to our dedicated support team through the ticket submission. We are available 24/7 to assist you.

    Thank you for bringing this to our attention, and we appreciate your understanding as we work on resolving this for you.

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How To Upgrade Your Rank Math PRO Subscription » Rank Math
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested under the preferred email address.

    Please check on your end if everything is working as expected.

    Don’t hesitate to get in touch if you have any other questions.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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