Merge my Rank Math accounts

#747534
  • Resolved ANYSIZE meble

    2 months, 2 weeks ago

    Rank Math free

    Hi,
    I upgraded to Rank Math PRO plan used a correct email address. I don’t know why it doesn’t work. I still see the free version.

    When proceeding the purchase the was no option available to submit my address information as well as personal information of the owner of the company. All the data in the rank math profile has been updated by me. Could you correct the invoice by changing my personal data to the owner data instead (Monika xxx) and add the address information?

    If it is not possible to the the data on the invoice, I would like to cancel the ongoing subscription and subscribe once again with the correct data, however, I want to still to use your Valentine’s Day promotion.

    What should I do?

Viewing 3 replies - 1 through 3 (of 3 total)
  • ANYSIZE meble

    2 months, 2 weeks ago

    Rank Math free

    The license was sent to the previous e-mail address.
    Might stay here if the website can be replaced.

    There is still an error in the invoice. How to change it? Should I cancel this PRO version? Then buy from a different email address with the correct company details for the invoice?

    ANYSIZE meble

    2 months, 2 weeks ago

    Rank Math free

    The license was sent to the previous e-mail address.
    I managed to link the page to the second email address. It’s ok.

    Jeremy

    2 months, 2 weeks ago

    Hello,

    We are super happy that you are able to sort this out.

    If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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