Hello,
Thank you for reaching out to us regarding merging your accounts and resolving the issues you are facing. We appreciate your patience and understanding.
To merge your accounts and update the email address to “s**@c***********,” please follow these steps:
- Visit the Rank Math Support Forum to open a ticket.
- In the Ticket Title section, provide a one-line summary of the issue, mentioning that you want to merge your accounts and update the email address.
- In the Ticket Question section, provide detailed information about the three email addresses you want to merge and specify your preferred email address.
- In the Sensitive Data section, include the email addresses and any additional details you think are necessary for our support team to assist you effectively.
Once you have submitted your ticket, our support team will locate your accounts and proceed with merging them as per your request.
Regarding the issue with the plugin not appearing on your website “grandlakewebdesigns.com,” please ensure that you have followed all the necessary steps for installation and activation. If the problem persists, feel free to include this information in your support ticket for further assistance.
Thank you for bringing this matter to our attention. Our team will work on resolving these issues promptly. If you need any further assistance or have additional questions, please don’t hesitate to let us know.
We are here to help!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
List of Known Plugin Conflicts » Rank Math
How to Restore Missing Content AI Credits » Rank Math
Why You Should Keep Only One SEO Plugin Active » Rank Math
The Rank Math Support Bot has me in a loop. I have submitted two support tickets in the last hour.
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
We have gone ahead and merged all your accounts and kept the preferred email address.
As for your the connectivity issue with the mentioned website, please try reconnecting that site. To do that, navigate to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account.
Hope that helps and please do not hesitate to let us know if you need my assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
