Hello,
We apologize for the inconvenience you are facing. To merge your accounts and ensure that you don’t lose your pro subscription, please open a ticket on our Rank Math Support Forum. In the Ticket Title section, enter a one-line summary of the issue, and in the Ticket Question section, provide more details about your request.
In the Sensitive Data section, enter the email addresses you want to connect to your PRO account and include the email address you used to purchase the PRO plan or a screenshot of the invoice you received from FastSpring.com. Once done, click the SUBMIT YOUR TICKET button.
Our support team will locate your PRO account and change the email connected to it or merge it with your new account as per your request.
Thank you for reaching out to us, and we appreciate your understanding as we work to resolve this for you. If you have any further questions or need assistance, feel free to let us know.
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
How to Cancel Your Rank Math PRO Subscription » Rank Math
How to Fix PCLZIP_ERR_BAD_FORMAT (-10): Unable to find End of Central Dir Record signature » Rank Math
How to Change or Update the Payment Method » Rank Math
How to Restore Missing Content AI Credits » Rank Math
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
