Media rich snippets show in social previews but not when actually shared

#504937

Resolved apaladinsventure
3 years, 4 months ago

Rank Math free

Hi Folks

I’m new to RankMath and still digging into the vast number of things it can do but I’m only really looking for one at this stage. In the past I used to be able to drop a link to a Page or Post from my Divi site into social media, Twitter or Facebook, and if I had an excerpt and feature image enabled it would generate a rich post with those items in it that I could add to. Divi for some reason doesn’t do that anymore even with those items added to each Page and Post and they suggested I install RankMath. When creating a post if I dig into RM settings which are a bit buried I can see a rich social snippet preview but there’s nothing there when I actually try to share it. Any help would be great as I’m getting lost in what used to be something simple, I’m getting too old for this lol.

https://imgur.com/a/Rkz01eW

Viewing 1 replies (of 1 total)

Nigel
3 years, 4 months ago

Rank Math business

Hello,

Thank you for contacting Rank Math for help with generating social media/Facebook rich snippets for your posts.

Rank Math sets the rich snippets to your title and meta description settings. I checked your website and the rich snippets are being generated. You can test links on Facebook using the Sharing Debugger. When I tested your post with the sharing debugger, it showed a preview of the post. See sensitive data:

Hope that helps. Please let us know if you have questions.

RankBot
3 years, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Media rich snippets show in social previews but not when actually shared’ is closed to new replies.