Media Library View Link Does not Work with Rank Match

#96845
Viewing 7 replies - 1 through 7 (of 7 total)
  • Sajid Khan
    Rank Math business

    Hello

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    It is working fine on our end:
    https://i.mythemeshop.com/trUveo

    Assuming you are using the latest version of all the plugins, themes, and WordPress (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hi,

    Thanks for your response. Unfortunately as stated earlier, I deactivated all plugins and and switched the theme. This problem only occurs with Rank Math activated on my site. I can not narrow this down further. There is nothing left to turn off. Please help.

    Hi,

    My web host confirms, the same behavior observed on their end on another server as well as on localhost, not on the hosting environment. It is almost certainly not a conflict with another plugin or theme.

    Hello,

    Can you please check if you have enabled the redirect attachments options at WordPress Dashboard > Rank Math > General Settings > Media?

    If so, can you please check if it works after disabling the option?

    Do let us know how it goes.

    I can’t find the settings for this following the path you mentioned
    WordPress Dashboard > Rank Math > General Settings > Media?

    Screenshot: https://share.getcloudapp.com/v1uxn0mE

    Ok, after going through the setup process for the plugin and choosing advanced instead of simple I was able to find it. Changing the setting fixed it.
    screenshot
    https://share.getcloudapp.com/nOunQv4w

    Sajid Khan
    Rank Math business

    Hello,

    We are super happy that this resolved your issue.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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