me

#758140
  • Resolved vivek kumar

    1 month, 4 weeks ago

    Rank Math free

    Hi am not able to see metabox in page and post even after following all the things mentioned. Kindly help this is the second time am asking if its not resolved I will remove Rankmath and go for other plugin.

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 4 weeks ago

    Hello,

    We apologize for the inconvenience you are facing with the Meta Box not showing on your pages and posts despite following the mentioned steps. We understand your frustration, and we appreciate you reaching out to us for assistance.

    If you have already tried all the steps mentioned and still cannot see the Meta Box in your pages and posts, please ensure that you have enabled the Add SEO Controls option from Rank Math SEO → Titles & Meta Settings → Pages as shown in the screenshot below:

    Add SEO Controls

    If you are still unable to see the Meta Box after enabling this option, please consider reaching out to our Rank Math support team by opening a support ticket here. Our team will provide you with more specific guidance based on your website’s configuration to resolve this issue.

    Thank you for your patience, and we look forward to assisting you further.

    Sources:
    Why Rank Math’s Meta Box is Not Showing? » Rank Math
    General Tab in Meta Box of Rank Math SEO Plugin
    Fix Excluded by NoIndex Tag – Google Search Console Status » Rank Math

    Rakibuzzaman Siam

    1 month, 4 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Looking forward to helping you.

    Thank you.

    RankBot

    4 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘me’ is closed to new replies.